Sleepover Party Terms & Conditions
1. Booking Information:
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1.1 The ‘Hirer’ means the person signing the booking form for ‘Hire of equipment’.
1.2 ‘Be Cuckoo’ is a trading name of and refers to Gillian Pretious.
1.3 Provisional bookings for parties booked more than 14 days in advance will be held for 48 hours, parties booked within 14 days of the party date will require immediate full payment. Party dates not confirmed within these times will be re-released.
1.4 A deposit of £25 (non-refundable) is required to confirm the booking in addition to a completed Booking Form. The remaining balance is due 14 days prior to the booking date. An additional security deposit of £50 will be payable at the time of paying the full balance. The security deposit is refundable once the equipment has been collected undamaged and fully tested (normally within 48 hours). In the unlikely event that any items are damaged replacement costs will be deducted.
1.5 Final balances are required no less than 14 days prior to the party. Bank transfer is preferred and account details are provided on the invoice.
1.6 The final numbers and choices must be confirmed at least 14 days prior to the date of the booking. Any booking reductions after this time will still be charged for at the previous rate, with no refunds due.
1.7 The Hirer must disclose the property type and access to the venue at the time of booking. In the event that access is limited or difficult it is at Be Cuckoo discretion whether the booking is accepted.
Be Cuckoo will accept no liability or responsibility if we arrive and find that restricted or difficult access means your booking cannot go ahead. No refunds will be given if your booking cannot go ahead because of difficult access which has not been disclosed at the time of booking.
1.8 The Hirer is responsible for providing Be Cuckoo staff with all relevant medical/dietary information for all the children attending the party. Be Cuckoo takes no responsibility for allergies (including skin, food, materials etc.) where we are not advised in advance of the condition. We are likewise not responsible at any point, for the welfare of the children at the parties, which remains the full responsibility of the hirer.
1.9 Some produce used may contain traces of nuts or may have been made in a factory that handles nuts. Please carefully check all ingredients before use/application.
1.10 The Hirer is responsible for ensuring the accuracy of the information given to Be Cuckoo and to pass over such information in sufficient time for Be Cuckoo to perform the contract safely and without risk, within 14 days of the event occurring, to avoid last minute disappointment.
1.11 The Hirer is responsible for ensuring adequate indoor space is available for the equipment to be set up and arranged. The space needed for one A-frame tent and mattress is 90cm (wide) x 160cm (length) cm. The breakfast trays are 56 x 36cm and are usually placed in front of each bed if there is room however these can be placed elsewhere if preferred. Our best friends A-frame tent is 155cm (wide) x 160cm. Standard canvas/Lace teepees are 120cm x 160cm (with bed), 120cm x 120cm without bed. Our large lace teepee is 200cm x 200cm. Be Cuckoo will not refund in full or in part the monies paid in the event that adequate space is not available to set up the equipment that the Hirer has confirmed on the Booking Form.
1.12 Be Cuckoo reserves the right to make any changes to the services as is deemed necessary by Be Cuckoo without notice to the Hirer. If the service is less than originally requested an appropriate refund will be made to the Hirer.
1.13 The Hirer is responsible/ liable for any damage or injury occurring from or as a result of inappropriate use or misuse or reckless use of any Be Cuckoo equipment. No Real candles or fire pits allowed within the vicinity of Be cuckoo equipment. No felt tip Pens or Glow sticks allowed near Be Cuckoo Sleepover tents or soft furnishings on any equipment. The Damage deposit will be held if any found on any material.
1.14 Smoking is not permitted in the proximity of any Be Cuckoo equipment. If smoking is detected the Hirer shall forfeit the full security deposit.
1.15 It is the Hirer's responsibility to ensure that the children are supervised at all times. Be Cuckoo will charge the hirer for the cost of any damage to any property caused by any breach of this clause. This includes food or drink spillages that damage equipment or renders them untreatable.
1.16 It is the Hirers responsibility to ensure the children comply with all reasonable instructions from Be Cuckoo employees to ensure the safety of the attendees and other persons present. Be Cuckoo may suspend the event if you are in breach of this clause. If damage does occur under supervision the hirer will be charged at Be Cuckoo discretion.
1.17 Be Cuckoo will accept no liability or responsibility to the Hirer for any damages, costs, losses, claims, expenses, demands and proceedings including property of Hirer, or any third party and their guests, or any consequential loss in these regards.
1.18 Be Cuckoo shall use all reasonable endeavor to provide the services in accordance with the contract and shall perform the services with reasonable skill, care and diligence.
1.19 Be Cuckoo shall process all data in accordance with the Data Protection Act 1998.
1.20 It is not the intention of Be Cuckoo to violate any copyright laws and all themes are only inspired by popular trends.
1.21 A checklist of the rental items and any additional items at the time of the delivery will be provided and verified by the client and the business. It is the client’s responsibility to return all the items that are checked in perfect condition the next day.
2. Supervision:
2.1 The Hirer is responsible for the care and safety of all the children and should ensure that all parent/guardians are aware that Be Cuckoo are not responsible for the care and safety of the children.
2.2 The Hirer will be required to take responsibility for all children that have been left by their parent/guardian.
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2.3 We would recommend that the Hirer of the party take contact telephone numbers of the children attending if their parent/guardian is not staying at the same time as clarifying any medical/allergic conditions at least 14 days in advance of the event.
3. Cancellation: (by the Hirer)
In the unfortunate event the party is cancelled the following refund policy will be applied:
3.1 Cancellation of a booking up to 14 days prior to the party will forfeit the deposit paid.
3.2 Cancellation of a booking between and including 13 and 7 days prior to the party will be refunded 25% of the total monies paid.
3.3 Cancellation of a booking after the dates specified will unfortunately forfeit all monies paid.
4. Cancellation (by Be Cuckoo)
4.1 Be Cuckoo reserves the right to cancel the booking at any time for any reason (Be Cuckoo will try to give as much notice as possible).
4.2 Upon any such cancellation Be Cuckoo will refund to the Hirer any monies paid to Be Cuckoo in respect of the booking but Be Cuckoo will not be liable to pay any compensation to the Hirer or any other person for any loss, damage or expenditure arising directly or indirectly from the cancellation.
4.3 Be Cuckoo reserves the right to terminate the booking without notice if there is a breach of these conditions.
5. Liability
5.1 Nothing in these terms shall limit or exclude the liability of Be Cuckoo, which may not be limited or excluded by law, including without limitation liability for death or personal injury caused by Be Cuckoo negligence or fraudulent misrepresentation.
5.2 Subject to the above Be Cuckoo shall have no liability (whether arising under contract, tort, or for breach of statutory duty or otherwise) to the extent that such liability would not have arisen but for the Hirer’s breach of the contract.
5.3 Subject to the above clauses Be Cuckoo’s aggregate liability for all claims in relation to the contract (whether arising under contract, tort, or for breach of statutory duty or otherwise) shall not exceed the price paid by the Hirer.
5.4 This contract is governed and construed in accordance with English law and the parties irrevocably submit to the exclusive jurisdiction of the courts of England.
5.5 No information included in this booking form will be disclosed to any third party.
5.6 It is the responsibility of the Hirer to inform guests accordingly of the above terms and conditions.
5.7 Be Cuckoo have suitable public liability insurance and take the upmost care to ensure the safety of all party guests at all times.
5.8 We use high quality products and follow strict hygiene routines.
5.9 Liability cannot be taken for reactions or injury sustained whilst attending a party or thereafter.
5.10 All persons using Be Cuckoo equipment do so at their own risk and it is the party hirer who is responsible / liable for any damage or injury occurring from or as a result of inappropriate use or misuse or reckless use.
5.11 This information is given for the safety of all people attending a party hosted by Be Cuckoo and it is the sole responsibility of the Hirer to ensure that they are understood and adhered to by all party guests invited.